Terms of service


Terms of Service

1. Introduction

Welcome to Side Alley UK. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms of Service. These terms apply to all visitors, customers, and users of our store.

2. Orders & Payments

  • All prices are listed in GBP (£) and include applicable taxes unless stated otherwise.
  • Payment must be completed at checkout. We accept major credit/debit cards and secure online payment methods.
  • Once an order is placed, you will receive a confirmation email.

3. Shipping & Delivery

  • Orders are processed within 1-3 business days.
  • Delivery times vary depending on your location. UK orders typically arrive within 7-14 working days.
  • International shipping is available; customs duties or import fees are the responsibility of the customer.

4. Returns & Exchanges

  • Items may be returned within 14 days of delivery if unworn, unused, and in original packaging.
  • Customers are responsible for return shipping costs unless the item is faulty.
  • Refunds will be processed within 7 business days after inspection.

5. Use of Website

  • You agree not to misuse our website, attempt unauthorized access, or engage in fraudulent activity.
  • Content, images, and designs are the property of Side Alley UK and may not be copied without permission.

6. Limitation of Liability

  • Side Alley UK is not liable for delays, damages, or losses caused by third‑party couriers or unforeseen circumstances.
  • We are not responsible for indirect or incidental damages arising from the use of our products.

7. Contact Information

For any questions regarding these Terms of Service, please contact us at:
📞 +44 7851 317019
📸 Instagram: @sidealleyuk